Frequently Asked Questions
Everything you need to know about your Don Toliver order.
How long will it take for my order to ship?
Domestic orders typically process within 3-5 business days. Once shipped, standard delivery takes 5-7 business days, though high-demand drop periods may experience slight delays.
What is your return policy?
We accept returns on unworn and unwashed items within 14 days of delivery. Please note that limited edition drop items and sale merchandise are final sale and cannot be returned.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and local customs regulations.
How do I know which size to choose?
Detailed size charts are available on each product page. Most of our apparel features a modern, slightly oversized fit; we recommend sizing down if you prefer a more tailored look.
Can I change or cancel my order after it is placed?
To ensure fast delivery, we begin processing orders immediately. You may request a cancellation within 1 hour of purchase, but we cannot guarantee changes once the order has entered our fulfillment system.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.